Winning for consumers

2026 shortlist

Event details

2025 pics

Common questions

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Earn our independent recognition

At Which? we’re fiercely independent in the way we lab test products and assess services to find the brands that have been getting it right for UK consumers over the past year. We recognise and celebrate the best performers at the Which? Awards.

Being shortlisted for a Which? award is an exceptional achievement. Winning one is the ultimate accolade. You can’t buy a place on our shortlist or a seat at our ceremony. We use our own rigorously impartial research to make our decisions, and we do it in three broad ways:

Consistency

Your product or service must have scored highly in our lab tests, assessments and customer surveys over the past year.

People first

Your product or service must be demonstrably good at doing what it’s meant to do, as experienced by the people who use it and our experts who assess it.

Leadership

Your brand doesn’t have to be a big brand or an industry leader, just a brand that’s raising the bar in helping consumers live their best lives.

2026 shortlist

We shortlist brands that our researchers, assessors and testers rate as consistently high performers, and that are likely to have already earned one or more of our endorsements.

Banking Brand of the Year

NEW

Best Value Brand of the Year

NEW

Banking Brand of the Year

NEW

Banking Brand of the Year

Banking Brand of the Year

Banking Brand of the Year

NEW

Banking Brand of the Year

Banking Brand of the Year

Banking Brand of the Year

Banking Brand of the Year

NEW

Banking Brand of the Year

Banking Brand of the Year

Banking Brand of the Year

Which? Awards 2026

Wear Business best

2025 pics

Common questions

Why have you decided to remove the Insurance Category this year?

Our decision to pause the Insurance Brand of the Year award for 2026 follows our recent super-complaint to the Financial Conduct Authority regarding systemic issues in the home and travel insurance markets. While we will continue to point consumers in the right direction for their insurance needs, we believe that until the industry addresses these fundamental challenges regarding claims handling and policy clarity, it would be misleading to confer a ‘Brand of the Year’ title. We remain committed to working with the sector to raise standards so that we can celebrate true consumer champions in the future.

We hope to reintroduce the category once there is clear evidence, through our own research and the FCA’s subsequent investigations, that the market failures we identified in our super-complaint are being addressed. We want to celebrate insurance brands, but we will only do so when we are confident that the brand promise of “protection” is being consistently delivered at the point of claim.

Like our product testing and investigations, the Which? Awards are completely independent. To select the winning brands, an expert panel of judges takes into account everything from customer service and value for money, to innovation and breadth of offering. This includes the results of our rigorous product tests, investigations and satisfaction surveys.

We’ll email the contact we have for your business, but the news must remain strictly UNDER OUR EMBARGO until we publicly announce the shortlist on our social channels and have tagged each business – usually a week later.

If you’d like us to let you know if you’ve been shortlisted, and we don’t already have your details, please complete our Find out more enquiry form.

A winner’s trophy, a framed magazine cover, the opportunity to say a few words up on the winner’s podium, and a photo of you with your accolades. You also get a Which? Brand of the Year category endorsement logo to use free of charge on your promotional and other related materials for a year. It’s a brilliant way to show everyone that Which? recognises your business as a category-best of the year.

We will announce all Which? Award winners on Thursday 14 May 2026 at an afternoon ceremony at the Science Museum in London. Priority for tickets will be given to the shortlisted brands.

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